Terms & Conditions

Last updated: October 2026

Welcome to The Click. The Service is operated by Novologia Ltd, a company registered in Israel (“Novologia”, “we”). By using our website and games (the “Service”), you agree to these Terms. If you don’t agree, please don’t use the Service.

1. The Service

The Click provides browser-based escape-room puzzle games in two lines: solo games, and together games played by two people on two devices. In each line the first game is free. After that, solo games open one new room every 24 hours, in order, free of charge; together games have no free schedule. A pass (section 3) opens a line in full, with no fixed expiration date (section 4). We offer the Service “as is” and may change, suspend, or discontinue any part of it; the free allowance may change over time. A pass you have already purchased keeps the access described in section 4 regardless of such changes.

2. Your account

An account is optional and free. You can play without one, including a together game as the partner of someone who holds a pass. We use passwordless sign-in: you enter your email and we send a one-time code — there is no password to manage. If you buy a pass without being signed in, it is attached to the email address you give at checkout, and an account is created for that address if it does not already have one. You’re responsible for keeping access to your email secure, and for activity under your account. You must provide an email address you own.

3. Purchases & payments

We sell three passes: the solo pass (every solo game), the together pass (every together game) and the all-games pass (every solo and every together game). Each is a one-time purchase, not a subscription: you pay once, it does not renew, and nothing is charged again unless you buy another pass. A pass has no fixed expiration date; it opens its line for as long as the relevant service continues to operate, as set out in section 4. There is no need to buy a pass you already hold, and nothing is added if you do; if a duplicate purchase goes through by mistake, contact us and we will refund it. Passes do not combine or convert: if you already hold a pass and buy a different one, each stands on its own, with no credit for the pass you already hold. Prices, currency, and any applicable taxes are shown at checkout. Our payment partner and merchant of record is Paddle (Paddle.com Market Ltd) — your order is processed by Paddle, Paddle’s checkout terms apply to the transaction, and your receipt comes from Paddle. We never receive your card details.

A pass attaches to your account (your email) and is personal and non-transferable: it unlocks play on any device you sign into, and may not be resold or shared outside your household. A pass opens every game of the line(s) it covers that is available on the Service while the pass is active, without waiting, as the catalogue exists and evolves; it is not a claim to any particular future game. A together game can be played when either of its two players holds a pass that covers together games (the together pass or the all-games pass): the other player plays that session free, with no purchase and no account. This shared play is part of what the pass includes, not a transfer of it; the other player receives no pass of their own and can use yours only in a game you are playing together. The free schedule (which rooms are free and how often a new one opens) may change over time.

Refunds are handled under our Refund Policy.

4. Purchased Access and Service Availability

A one-time purchase grants access to the applicable digital content or services without a fixed expiration date, for as long as the relevant service continues to operate. We may decide to discontinue a service. In the event of a planned permanent discontinuation, we will provide at least 90 days’ advance notice and cease accepting new purchases for that service. Each customer is guaranteed a minimum of 90 days of access from the date of purchase. If we cannot fulfill this commitment, we will provide an appropriate remedy in accordance with applicable law. Nothing in these terms excludes or limits any mandatory consumer rights, including applicable refund or cancellation rights.

We will give that notice on the Service and by email to the address on your account. A purchase is a licence to access the Service; it is not ownership of any software, game or other content, and the licence in section 6 continues to apply.

5. Acceptable use

• Don’t use the Service for anything unlawful or abusive.
• Don’t attempt to disrupt, overload, reverse-engineer, or gain unauthorized access to the Service or its systems.
• Don’t scrape, copy, or redistribute our games or content except as allowed by law.

6. Content & intellectual property

The games, artwork, text, and software are owned by Novologia Ltd (The Click) and protected by law. You get a personal, non-commercial licence to play them. All rights not expressly granted are reserved.

7. No warranty

The Service is provided “as is” and “as available”, without warranties of any kind. We don’t guarantee that it will be uninterrupted, error-free, or that saved progress will always be available.

8. Limitation of liability

To the fullest extent permitted by law, The Click is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.

9. Changes to these Terms

We may update these Terms from time to time. If we make material changes we’ll update this page; your continued use of the Service means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of the State of Israel. If you are a consumer in the EU, UK, or another jurisdiction with mandatory consumer protections, nothing in these Terms limits the rights you hold under those laws.

11. Contact

Questions? Email feedback@playtheclick.com.